Training Terms and Conditions

Last Updated May 18, 2026

In consideration of being permitted to enter and attend a live or virtual nCino-sponsored conference, meeting, or event (each, an “Event” and collectively, “Events”) you agree that these terms and conditions (these “Terms”) govern your registration for and participation at any Event and form an agreement between nCino OpCo, Inc. (or such other applicable nCino parent, subsidiary, or affiliate) (“nCino”, “we”, “us” or “our”) and you or any individual upon whose behalf you registered for an Event (“you,” “your,” or “Attendee” may be used interchangeably herein). Please read these Terms carefully before you register and/or participate at any Event.

Acceptance of Terms

By registering for or attending an Event in any capacity and/or by clicking “Accept” when this option is made available to you, you agree to and accept these Terms. You must not complete registration or attend an Event, if you do not agree to these Terms. nCino may change these Terms at any time in its sole discretion with or without notice to you. These Terms survive the completion of any Event or any Event cancellation. You are advised to review the Terms from time to time to ensure that you are up to date with any amendments.

If you are registering on behalf of another person who will be participating in an Event, it is your responsibility to ensure that the person participating in an Event is aware of these Terms and accepts them. By completing the registration on behalf of another individual, you warrant that you are authorised by that individual to agree to and accept the Terms on their behalf and such individual shall be bound to these Terms.

Registration

To register for the Event, you must complete the Event registration process and pay any registration fees. Full payment is due at the time of registration. Registration for an Event is not valid until you have received written confirmation from nCino by email or other printed or electronic means.

Each Event registration is good for only one (1) named Attendee. You must not share Event badges or credentials with any other party.

You may transfer Event badges or credentials to another party up to the day at no charge, by no later than date specified on an Event registration webpage  by contacting nCino through the instructions provided on an Event registration webpage.

Unless the Event’s registration webpage specifies otherwise or we expressly inform you otherwise, you must be at least 21 years of age on the first day of the Event. By registering for an Event, you represent and warrant that you are at least 21 years of age. Event registration is subject to availability and may close earlier than the posted deadline, as determined in our sole discretion.

Event Changes

It may be necessary in certain circumstances for nCino to alter the content, format (i.e., switching from live to virtual format), venue, or timing of an Event. All Attendees will be notified of such changes prior to the Event.

Should any such changes occur to an Event, you may cancel your registration as permitted in these Terms and you may be entitled to a refund or price adjustment, to the extent required by applicable law.

Hotel and Travel

Unless specified otherwise on an Event’s registration page, you are responsible for all hotel and travel arrangements and fees/costs in connection with an Event.

Taxes

Each party will be responsible for paying all applicable taxes and other governmental fees, charges, penalties, interest, and additions to such taxes that are imposed on that party upon or with respect to the transactions and payments under these Terms. All fees payable by you are exclusive of applicable taxes and duties, including, without limitation, VAT, excise taxes, sales and transaction taxes, and gross receipts taxes (“Indirect Taxes”). nCino may collect Indirect Taxes from you as part of the registration process.

Cancellation and Refunds

By You. You may cancel any Event registration by following the instructions on an Event registration webpage.

By Us. We may cancel an Event at any time for any reasons, including, but not limited to, venue suitability, speaker availability, or health and safety concerns. nCino may also deny, limit, or cancel your Event registration at any time. nCino are not responsible for any damages, direct or indirect, resulting from such cancellation. If we cancel an Event or your registration and you are in compliance with these Terms, you will be issued a refund of an amount equal to the Event registration fees only.

All refunds will be processed within 30 days from (i) notice of cancellation of the Event and/or (ii) your date of cancellation, as applicable.

Hotel and Travel Fees. 
The cancellation of your Event registration does not automatically cancel your travel and travel arrangements. Attendees are responsible for canceling their own hotel and travel reservations regardless of the reason for Event cancellation, and nCino is not, to the maximum extent permitted by law, liable to you for any such fees associated with these cancellations.

Privacy

nCino may collect personal information, including your image, in order to provide you with access to the Event and services during the Event. For additional information regarding nCino’s privacy practices or your privacy rights and choices, please visit us at https://kycafrica.ncino.com/privacy-policy/ or nCino’s Privacy Request Center.

By registering for an Event, you acknowledge and agree to nCino’s processing of your personal information in order to facilitate your registration and offer you services at the Event. Additionally, you acknowledge and agree to the sharing of your registration data (which may include personal information) by nCino to vendors in order to provide Event information, provide event services, and help improve your experience at Event. nCino will ensure that contractual provisions with such vendors i) safeguard your information and ii) require your information to be used for purposes of providing services related to the Event. nCino will only process any personal information provided to us in accordance with applicable data protection laws.

nCino may also provide your contact information to Event sponsors and/or attendees if you opt-in during the registration process or at any point during an Event (e.g., by scanning a badge at a sponsor booth). If you allow us (or choose) to share your registration information, you acknowledge and agree to the sharing of your personal information by nCino to nCino’s third-party sponsors and partners.

RFID or other Wearable Devices

Events may require you to have wearable devices for the duration of the Event. Such wearable devices can range from conference badges to wristbands and may contain Radio Frequency Identification (“RFID”). nCino may use RFID technology to improve the quality of the Event, including, without limitation, by tracking venue capacity and attendee movement patterns and identifying the sessions, booths and activities at the Event that garner the most interest. By registering for and attending an Event, you consent to nCino’s use of RFID technology.

The RFID technology can be used in either or both of the following ways:

Passive RFID – the technology is preactivated during an Event to help nCino ascertain the venue capacity, the flow of attendee movements and the time spent on certain activities. nCino does not track RFID badges after the Event. Under no circumstance will a third-party company be permitted to use passive RFID at an Event. Personal information linked to passive RFID will be used by nCino exclusively for internal marketing purposes, to improve your experience at future Events, in special circumstances such as financial or physical threat to you, and when required by law, in accordance with all applicable data protection legislation. For example, , we may use your personal information to send out an email asking for feedback from attendees of an Event. The information will not be sold or shared with any third parties.

Active RFID – the technology is not preactivated during an Event but instead only activated when a badge is scanned by Attendee at certain sessions and booths. In some instances, third-party companies such as nCino sponsors have the option to scan your wearable device to retrieve the personal information that you provided at registration, including your name, company, and email address. If your data is collected by a sponsor, it will be processed according to their privacy and data retention policies. You are not required to allow a sponsor to scan your wearable device. If you are not comfortable with any of the sponsor’s policies, you may refuse to provide them with your data.

Should you wish not to share any personal information from passive RFID used at an Event, please let an onsite nCino representative know at the registration desk at the start of the Event or at any other time during the Event. While you may still be provided with a RFID badge, the correlation between the unique ID code attached to the RFID and your name and other identifiers (the registration contact information) will be removed. The result being that nCino will only have access to aggregated and de-identified RFID logs and any active RFID scans in which you choose to participate.

PUBLICITY RELEASE

You grant nCino, its affiliates, and its independent contractors the right to record, film, photograph, and capture your name, image, and likeness in any media at the Event (the “Recordings”). You grant to nCino and its affiliates, agents, employees, and assigns an irrevocable, nonexclusive, perpetual, worldwide, royalty-free right and license to use, reproduce, modify, distribute, and translate, for any purpose all or any part of the Recordings. nCino may edit the Recordings, use them alone or together with other information, and allow others to use and disseminate them. To the maximum extent permitted by law, you waive any moral rights you may have in the Recordings.

AGE LIMITATIONS

You must be at least 21 years old to register for and attend the Event. If you choose to consume alcohol, you may be asked to show nCino or any of our vendors a valid ID.

Event Conduct Code

nCino is committed to creating and maintaining a positive and productive environment for all Event attendees. nCino believes the best way to accomplish this goal is by fostering an environment at Events where all individuals are treated with respect and dignity in a setting free of harassment, bullying, and other forms of discrimination.

nCino, therefore, expects that all Event attendees shall:

• Be considerate, respectful, and collegial.
• Avoid personal attacks or derogatory remarks directed toward other attendees.
• Not engage in disruptive, intimidating, or harassing behavior.
• Consume alcoholic beverages responsibly.
• Respect any confidentiality requests by nCino, speakers, and other Attendees and take steps to preserve the confidentiality of all presentations and materials shared with you at an Event.
• Be mindful of your surroundings and of other Event attendees.
• Comply with all rules, policies, and procedures of the venue at which an Event is being held.
• Comply with all applicable laws and regulations in the jurisdiction where the Event is being held.
• Follow nCino guidelines (including the Security and Safety Requirements referenced below) to help prevent transmission of infectious diseases.

Failure to follow these Terms and the Event Conduct Code may result in your removal from Event and could include you being prohibited from participating in future Events. No refunds of fees or other costs will be made in these circumstances, to the extent permitted by applicable law.

If you notice a dangerous situation or witness unacceptable behavior such as discriminatory or harassing behavior, you may alert nCino representatives on-premises or by email. nCino takes all such reports seriously and has a zero-tolerance policy for any actual or attempted reprisals or retaliation against individuals who raise good faith concerns about dangerous or unacceptable behavior at an Event.

SECURITY AND SAFETY REQUIREMENTS

nCino reserves the right to take any security measures that it deems necessary to increase the safety of attendees and exhibitors without prior notice. Event management may conduct security checks at any time during the Event, including, but not limited to, inspections or scans of any Attendee’s person and/or their clothing, bags, containers, and other items, in accordance with applicable laws. Firearms, explosives, and other weapons and hazardous materials that could be used to cause injury to another Attendee are strictly prohibited at the Event venue and related activities.

All registrations for and your attendance at an Event are subject to all safety and health requirements and policies put in place by nCino, government, and local health officials, and/or the Event venue. These policies and requirements, which may be updated from time to time (in the sole determination of nCino) and as may be communicated to you prior to or during the Event (whether orally or in writing) by, for example, instruction provided by nCino personnel or signage in or around an Event venue, are collectively referred to as the “Safety Requirements.” You acknowledge and agree to comply with the Safety Requirements (including all requirements that must be satisfied prior to or during the Event), and your attendance at the Event is conditioned on such compliance.

ASSUMPTION OF RISK AND RELEASE OF CLAIMS

YOU ACKNOWLEDGE AND AGREE THAT YOUR REGISTRATION FOR AND ATTENDANCE AT AND/OR PARTICIPATION IN AN EVENT IS VOLUNTARY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE THAT YOU SOLELY ASSUME THE RISKS ASSOCIATED WITH ATTENDING AND PARTICIPATING IN AN EVENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU (FOR YOURSELF, YOUR HEIRS, DEPENDENTS, PERSONAL REPRESENTATIVES, ASSIGNS, AND ANYONE ELSE WHO MIGHT MAKE A CLAIM ON YOUR BEHALF OR AS A RESULT OF YOUR DEATH OR INJURY) INDEMNIFY AND HOLD HARMLESSNCINO AND ITS AFFILIATES, AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AGENTS, SUCCESSORS, AND ASSIGNS, FROM ANY AND ALL CLAIMS, DEMANDS, CAUSES OF ACTION, SUITS, DELICT, DAMAGES, LOSSES, DEBTS, LIABILITIES, COSTS AND EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS’ FEES AND COSTS) THAT YOU MAY HAVE NOW OR IN THE FUTURE ASSOCIATED IN ANY WAY WITH THE EVENT OR THE RECORDINGS.

LIMITATIONS OF LIABILITY

NEITHER NCINO NOR IT AFFILIATES WILL NOT BE LIABLE TO YOU UNDER ANY CAUSE OF ACTION OR THEORY OF LIABILITY, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, FOR (A) DIRECT DAMAGES, (B) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR (B) LOST PROFITS, REVENUES, CUSTOMERS, OPPORTUNITIES, OR GOODWILL. THE LIMITATIONS IN THIS SECTION APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

GOVERNING LAW

These Terms and any dispute of any sort that might arise under them are governed by the laws of of South Africa, without reference to conflict of law rules. The parties consent to the personal and exclusive jurisdiction of the Gauteng Local Division of the High Court, Johannesburg. The United Nations Convention for the International Sale of Goods does not apply to these Terms.

Forward-Looking Statements

Presentations at an Event may contain forward-looking statements. Forward-looking statements generally include actions, events, results, strategies and expectations and are often identifiable by use of the words “believes,” “expects,” “intends,” “anticipates,” “plans,” “seeks,” “estimates,” “projects,” “may,” “will,” “could,” “might,” or “continues” or similar expressions. Any forward-looking statements contained in this press release are based upon nCino’s historical performance and its current plans, estimates, and expectations, and are not a representation that such plans, estimates, or expectations will be achieved. These forward-looking statements represent nCino’s expectations as of the date of this press release. Subsequent events may cause these expectations to change and, except as may be required by law, nCino does not undertake any obligation to update or revise these forward-looking statements. These forward-looking statements are subject to known and unknown risks and uncertainties that may cause actual results to differ materially including, among others, risks and uncertainties relating to the market adoption of our solution and privacy and data security matters. Additional risks and uncertainties that could affect nCino’s business and financial results are included in reports filed by nCino with the U.S. Securities and Exchange Commission (available on our web site at www.ncino.com or the SEC’s web site at www.sec.gov). Further information on potential risks that could affect actual results will be included in other filings nCino makes with the SEC from time to time.

SEVERABILITY

Each and every term of these Terms must be read as separable from the other Terms. Should any court or qualified authority find that any of the terms are invalid, illegal, void or unenforceable, the other Terms will remain valid, legal, valid and enforceable, despite any invalidity or unenforceability of an individual term.

NON-WAIVER

The failure of either party to require performance of any provision of the Terms at any time, shall not affect the right of such party to require performance of that provision, or of any other provision in the future. No waiver by either party with respect to a breach of any provision of the Terms shall be construed as a waiver with respect to any continuing or subsequent breach of that provision, or as a waiver of any other right in the Terms.

TERMINATION

If you commit any breach of any of these Terms, your right to attend the Event or to access to register for future Events will cease immediately and we may take legal action against you.

Further, nCino may terminate these Terms and access to Events immediately if you commit any material or persistent breach of these Terms which you fail to remedy (if remediable) within 5 (five) business days after we provide written notice requiring you to do so.

ENTIRE AGREEMENT

These Terms constitute the entire agreement between nCino and the Attendee in respect of the Attendee’s access to Events, as well as its content, products and other arrangements contemplated herein, and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between nCino and the Attendee in respect thereof, whether written or oral, including but not limited to any and all prior versions of the Terms that may have been published on the Event registration page.

ASSIGNMENT

You may not assign, cede, delegate or otherwise transfer or deal with these Terms or any of the Attendee’s rights and obligations under these Terms without nCino’s prior written consent. nCino may assign, cede, delegate or otherwise transfer or deal with these Terms or any of nCino’s rights and obligations under these Terms without prior written consent.

STIPULATO ALTERI

The stipulations for the benefit of nCino, nCino’s employees, officers, directors, agents, affiliated companies, licensees, content providers or any of their employees, officers, directors or agents, contractors or any other party involved in creating, or producing the Event shall, by way of stipulatio alteri, constitute a contract for the benefit of each such person which shall be capable of acceptance at any time by each of them by written notice to that effect to you. Prior to acceptance, the benefit of each such stipulation may not be withdrawn by the Attendee.

INTERPRETATION

The following rules of interpretation shall apply in these Terms, unless the context clearly requires otherwise:

• a reference to any number of days prescribed shall be determined by excluding the first and including the last day or, where the last day is a day that is not a business day, the next business day;
• references to a statute or statutory provision include any subordinate legislation made from time to time under that statute or provision and references to a statute or statutory provision include that statute or provision as from time to time modified or re-enacted as far as such modification or re-enactment applies, or is capable of applying, to these Terms or any transaction entered into in accordance with these Terms; and
• no rule of construction shall be applied to the disadvantage of a party to these Terms and Conditions because that party was responsible for or participated in the preparation of these Terms or any part of it.
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CONTACT DETAILS

If you would like to contact nCino please use the contact details set out below:

kycafrica.communication@ncino.com