Compliance Intelligence > Product Innovation > Customer Success!







Upcoming Webinar:
Join us for a comprehensive customer success webinar where we’re bringing together the expertise you need most: our Risk & Compliance team will share critical compliance insights from 2025 and what’s ahead for 2026, our Product team will showcase the latest feature enhancements that are transforming KYC workflows, and our Customer Success team will equip you with practical tools and resources to maximise your nCino KYC investment.
This focused 1-hour session is designed around your success, helping you leverage platform capabilities more effectively, stay ahead of regulatory changes, and close out 2025 with confidence while positioning your organisation for even greater results in 2026.
If you any questions regarding the webinar, please contact us on kycafrica.communication@ncino.com
Meet Our Expert Speakers
Glenda Sacks
Head of Customer Success.
nCino KYC Africa
Glenda brings a unique blend of compassion and business to her role. With a solid background in customer success for over 10 years, she has worked in different industries and with clients all over the world. Glenda has been an integral part of the nCino KYC Africa team for the past 3 years and has taken the reins as Head of Account Management for South Africa, showcasing her stellar account management success.
Hawk McEwan
Director – Risk & Compliance,
nCino KYC Africa
Hawken has over 25 years of experience in financial crime compliance, regulatory operations, banking operations, risk management, and change management. Specialising in FICA and Anti-Money Laundering, Hawken is an FSCA-approved Compliance Officer, FAIS Key Individual, and an advisor to BankSETA around AML due diligence and transaction monitoring. He holds a Master’s from the University of Edinburgh, a PGCE from the University of Sunderland, and is a certified Anti-Money Laundering Specialist.
Dani Boonzaaier
PRODUCT MANAGER
nCino KYC Africa
Dani is the Product Manager for nCino’s KYC Africa solution, focusing on South African FICA compliance. With over five years at nCino, including three years leading customer support, she brings deep expertise in Financial Intelligence Centre requirements across multiple industry verticals. Dani’s customer-first approach is rooted in her hands-on experience supporting accountable institutions through complex onboarding challenges. She now drives product strategy and development for nCino’s KYC platform, ensuring it meets the evolving needs of South African financial services organisations