FICA /AML Compliance Services
The only FICA compliance solution in South Africa that combines expert service with powerful, purpose-built software.
Our Subscription Services Packages Include:
Most compliance providers give you advice and leave you to implement it. nCino KYC is different. Our compliance services are delivered by certified FICA specialists who work within, and alongside, the same technology your team uses every day. Whether you need expert guidance, a tailored RMCP, or certified FICA training, you get practical, industry-specific support backed by the people who built the platform.
COMPLIANCE SERVICES
Your own FICA helpline.
Get unlimited access to our certified compliance specialists for fast, accurate answers to your FICA questions. No more uncertainty, no expensive hourly consulting fees , just reliable guidance when you need it!
COMPLIANCE SERVICES
Expertly Crafted RMCP
A generic copy paste RMCP created from a template won’t protect you. The FIC expects your RMCP to reflect how your business actually operates. Our specialists work with you to build you a tailored, implementation-ready RMCP.
COMPLIANCE SERVICES
Annual Compliance Review
Each year, our team conducts a thorough review of your FICA due diligence processes and KYC compliance identifying gaps before the FIC does. Because compliance isn’t a once-off exercise, it’s an ongoing commitment.
COMPLIANCE SERVICES
Certified FICA Training
CPD-accredited training that won’t put you to sleep! Our certified FICA training programmes cover the FIC Act, money laundering, terrorist financing, proliferation financing and more. Designed for real-world application.
COMPLIANCE SERVICES
Complex Projects & Inspections
Available exclusively to subscription clustomers. When compliance gets complicated, we are here. From untangling complex UBO structures to preparing for a FIC inspection, our specialists handle the high-stakes scenarios that fall outside day-to-day compliance.
COMPLIANCE SERVICES
NewsWatch & Regulatory Watch
Never miss a regulatory change. Receive our weekly NewsWatch email, containing financial crime intelligence from SA and globally as well as timely guidance on how regulatory changes affect your specific business and industry.
Our FICA Compliance Subscription Services Include:
We understand that each Accountable Institution is unique and has varying needs. Based on this we have put together three compliance service options that you can choose from according to your business needs.
Service
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Expertly Crafted RMCP or RMCP Review
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Unlimited Certified FICA Training
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FICA helpline / Compliance on call
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Complex Project Services
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KYC Review
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NewsWatch Newsletters
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Regulatory Watch
Core
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6 Hours
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Lite
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Creation of Bespoke RMCP Only
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2 Hours
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Full
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6 Hours
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Core
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Expertly Crafted RMCP or RMCP Review
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Unlimited Certified FICA Training
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FICA helpline / Compliance on call
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(6 Hours) Complex Project Services
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KYC Review
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NewsWatch Newsletters
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Regulatory Watch
Lite
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Expertly Crafted RMCP or RMCP Review
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Unlimited Certified FICA Training
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FICA helpline / Compliance on call
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(2 Hours) Complex Project Services
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KYC Review
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NewsWatch Newsletters
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Regulatory Watch
Full
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Expertly Crafted RMCP or RMCP Review
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Unlimited Certified FICA Training
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FICA helpline / Compliance on call
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(6 Hours) Complex Project Services
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KYC Review
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NewsWatch Newsletters
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Regulatory Watch
VALUE ADDED
FICA Project
Services
We also offer additional project services for more complex tasks. If you sign up for our compliance subscription service you will receive access to these additional services.
Select the Relevant Module to Read More
Preparation for a FIC Inspection
A notice for a FIC inspection can sometimes come with no warning. When it does, the question isn’t whether your documentation exists, it’s whether it will hold up to scrutiny.
Our team will take you through key elements required by the FIC Act and provide guidance on what to expect during an inspection.
Response to a FIC report
After the FIC have done their inspection, you will receive a post-inspection report, which often will include identified weaknesses. The next steps can range from a directive to remediate or to a considerable penalty based on the seriousness of the findings.
Our team can help you understand your post-inspection report, provide guidance around any remediation the FIC have requested you to action and can assist you with crafting a response detailing your actions.
Guidance around Suspicious Activities or Reports
As set out by the FIC Act, Accountable Institutions are obligated to report any suspicious behavior or transactions. These reporting duties include cash transactions above the prescribed limit, property associated with terrorist and related activities as well as suspicious and unusual transactions.
We can provide guidance on how to identify, manage as well as submit Suspicious Activity or Transaction Reports.
Enhanced Due Diligence on a Client File
When dealing with higher risk clients, it is recommended thatenhanced due diligence is performed. Our team can review your client’s file and provide guidance on the due diligence or potential level of risk a client or transaction may present.
We can dig deeper into an actual or potential client by identifying CIPC registered linked/ related entities or individuals, up to an agreed level of layers, and can research any potential adverse media of connections.
Guidance on finding
the Ultimate Beneficial
Owner (UBO)
Identifying the Ultimate Beneficial Owner (UBO) is one of the most complex requirements in FICA compliance,and one of the most scrutinised. Our team helps you trace ownership structures, layer by layer, and documents findings in a format that meets FIC expectations. We also conduct adverse media checks on connected individuals and entities
RMCP Review & Opinion
Trusted by hundreds of law firms, financial institutions, high-value goods dealers and other discerning businesses
Meet Our Expert Training and Webinar Hosts
The nCino KYC Team of Speakers bring a wealth of experience, industry insight, and practical knowledge to help you stay ahead, sharpen your skills, and apply actionable strategies in your business.
Hawken McEwan
Director of Risk & Compliance
nCino KYC Africa
Thilomi Govender
Financial Crime Compliance Manager,
nCino KYC Africa
Thilomi Govender is a seasoned compliance professional with just over 9 years of experience specializing in financial crime compliance, corporate governance, and regulatory frameworks. As the Financial Crime Compliance Manager at nCino KYC Africa, she plays a key role in shaping our compliance strategies and ensuring adherence to the Financial Intelligence Centre Act (FICA).She holds an Honours degree in Compliance Management and is a Certified Global Sanctions Specialist (CGSS).Thilomi is a member of the Global Coalition to Fight Financial Crime for the Africa Chapter. Thilomi is also a recognized thought leader, having hosted a panel discussion in 2025 with industry titans, Adv Xolisile Khanyile, Pieter Smit and Chad Thomas.
Layla Carrim Charfaray
Financial Crime Compliance Officer
nCino KYC Africa
Layla is part of the Compliance team at nCino KYC Africa with almost 3 years of experience in Financial Crime Compliance. She holds a Masters Degree in Law and has worked in compliance roles within the financial sector which has given her both experience and knowledge on the Know Your Customer process and Enhanced Due Diligence.
Her practical experience includes onboarding intricate and complex entity types, investigation of high risk clients and their transactions.
Mahluleli Mathiya
Mahluleli is a highly experienced financial crime compliance professional with over a decade of expertise in AML, CTF, forensic investigations, and regulatory compliance. He currently serves as Principal Financial Crime Compliance Officer at nCino KYC Africa, where he advises and supports accountable institutions on meeting the requirements of South Africa’s FIC Act.
His career includes key roles at Ernst & Young, nCino KYC, and Investec Bank, where he led AML/CTF initiatives, risk-based compliance strategies, and forensic investigations.
Laché Sias
Financial Crime Compliance Officer
nCino KYC Africa
Laché is part of the Compliance team at nCino KYC with over 4 years of experience in Financial Crime Compliance. She holds a Honours Degree in Political Science and has worked in compliance roles within the financial sector which has given her both experience and knowledge on the Know Your Customer process and Enhanced Due Diligence.
Her practical experience includes onboarding intricate and complex entity types, investigation of high risk clients, sanctions and Politically Exposed Persons. Laché has been an integral member of the nCino KYC in house watchlist team that curated the DPEP database and has an advanced understanding of Schedules 3A and 3C of the act.
Josh Spencer-Hicken
Financial Crime Compliance Officer
nCino KYC Africa
Josh is part of the Compliance Team at nCino KYC with 3 years experience in Financial Crime Compliance. He obtained his LLB Law degree before starting in a compliance role within the financial sector.
His experience includes Know Your Customer process, onboarding of complex and intricate structures as well as performing Enhanced Customer Due Diligence on high-risk clients.
Talk to a Compliance Expert
Experience the full capabilities of our platform and discover how it can benefit your business.
nCino KYC is very user friendly and we love working on it
Alexia Pretorius
KYC Officer